This Privacy Policy explains how SingularityLaber may collect, use, store, disclose, and protect information when users interact with our websites, iOS applications, iOS games, support channels, and advertising-supported services.
Because our studio works on iOS software and IAA-supported products, the policy covers both direct website activity and information that may be processed through app analytics, advertising services, and support communication.
We may collect information you provide directly, such as emails sent to support or business addresses, issue descriptions, screenshots, and communication history.
We may also receive technical information such as device type, operating system version, app version, language, country or region, crash details, diagnostic logs, and approximate usage timestamps.
Information may be used to operate and improve our websites, respond to support requests, investigate technical problems, maintain service quality, communicate about product updates, and review business or partnership inquiries.
We may also use data to understand product performance, measure engagement, improve retention, and refine IAA monetization behavior in a way that remains consistent with applicable rules and user expectations.
Some SingularityLaber products may rely on IAA advertising monetization. In those cases, advertising partners, analytics providers, and mediation platforms may process identifiers, performance data, device details, and event-level usage information to deliver ads, measure performance, prevent fraud, and optimize campaigns.
These providers operate under their own policies and contractual obligations. We encourage users to review provider policies when available through the app or store listing.
Our iOS apps may request permissions that are relevant to the product experience, such as notifications, storage access, photos access, or other device features. Permission requests are intended to support product functionality and are not requested without a service-related reason.
You can usually manage permissions through your device settings. Restricting permissions may affect certain features.
We may work with third-party providers for hosting, analytics, support communications, crash reporting, advertising delivery, mediation, and infrastructure management. These providers may process information on our behalf or for their own service operations.
Where appropriate, we seek to work with providers that maintain reasonable security and data handling standards.
We retain information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, protect studio operations, and preserve service integrity.
Retention periods vary depending on the type of data, the purpose of collection, and whether the information is tied to support, analytics, operational security, or legal compliance.
Because our service providers, hosting systems, or technical partners may operate in different jurisdictions, information may be transferred to and processed in countries other than your own. We take reasonable measures to support lawful transfer and appropriate operational safeguards where applicable.
We use commercially reasonable measures intended to protect information against unauthorized access, disclosure, misuse, alteration, or destruction. No digital environment is completely secure, so we cannot guarantee absolute security.
Depending on your location, you may have rights related to access, correction, deletion, restriction, objection, portability, or withdrawal of consent. To make a request, contact us using the addresses provided on the contact page or support page.
Our products are not intended to knowingly collect personal information from children in a manner that violates applicable law. If you believe a child has submitted personal information improperly, please contact us so we can review and address the matter.
We may revise this Privacy Policy from time to time to reflect product changes, operational updates, legal developments, or provider changes. The latest published version on this website should be treated as the current policy.
Privacy-related questions may be sent through our public contact routes, including support@singularitylaber.com and bussiness@singularitylaber.com. Larger commercial or enterprise concerns can also be directed to nina@singularitylaber.com.